If the launcher does not appear when you start it then check out Troubleshoot - Launcher Won't Start Possible Solutions If you are having problems downloading or installing the game please check out Troubleshoot - Downloading The Game / Launcher The above fixes should help you out.This article helps troubleshoot issues relating to the the game not appearing after you have logged into the launcher and selected an account to start. If not, you may need to allow the launch through your firewall, change your DNX serve to a Google Public DNS, flush your DNS cache, change the high DPI settings, use a VPN, or reinstall the launcher. Click Yes, save these settings for this program.Check Yes, try again using a different setting.Check, an Error message saying the problem needs to run in 256 colors or 8-bit color mode.Check the box the program opens but doesn’t display correctly. Uncheck The program worked earlier in Windows but won’t install or run now.If not, select No, try again using different settings. If you no longer have the black screen, then choose Yes, save these settings for this program. Go back to the Program Compatibility Troubleshooter and click Next.Once you do, you’ll be redirected to the Epic Games Launcher. The Program Compatibility Troubleshooter window will pop us.Uncheck all boxes under the Compatibility tab as well. After that, select the Compatibility tab and click Run Compatibility Troubleshooter. Right-click on Epic Game’s launcher shortcut.This helps finds the cause of the problem and hopefully fix it! Now reopen the launcher and see if you still have the black screen or not. After this, check Disable Fullscreen Optimizations. Select Compatibility and check the Run This Program in Compatibility Mode For Box and select Windows 8.Right-click on Epic Game’s launcher shortcut on your desktop.Make sure you update everything for better efficiency. Automatic updates are highly recommended and make things faster and more efficient.After that, you can install by following on-screen instructions. Manual updates mean going to your graphics card’s official website, finding the specific driver for the Windows version you’re using, and downloading manually.This can fix performance issues and improve gameplay. This might be the issue causing your black screen. Update the Driver for Your GraphicsĬheck if your drivers need updating. Select Run as Administrator.Īfter you do this, relaunch and see if the screen is black if not, then game on! If it is, try the next fix. Right-click on the Epic Game launcher shortcut on your desktop.Running everything as the admin will usually do the trick. Reopen the launcher to see if it loads correctly.
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